Q: What is the differences among Personal, Businesss and
Site license?
Wondershare Software's programs are licensed on a "per-computer"
basis. This means you must purchase a license for each
separate computer that the software will be installed
or used on, regardless of the number of people using the
computer. If you wish to run multiple copies of programs,
a site license is required.
The Personal License is for personal
usage only. If you want to use our software for commercial
purposes, a business license is required.
Q: What can I do if I haven't got my unlock key after
payment?
If you don't get the unlock key after paying
for our product, please login into our
'Customer Service Center' for more helps. Our customer
support team will do their best to help you within 24
hours.
Q: How long can I get my unlock key?
The unlock key for your copy of Video to Flash Encoder
will be gotten in our Customer
Service Center . Just login into this system for
more details.
Q: How long can I get my CD?
Once your order has been processed successfully, a registration
email will be sent to you within 24 hours. You can download
a new version of our software from the URL we sent to
you in the registration email to use the software before
your CD finally arrives.
We will ship via US Postal Service First Class mail
(US) and Air Mail (overseas) within two business days
after receiving your order. Please allow 3 weeks for
delivery (US) or 4 weeks for delivery (overseas), although
it usually takes much shorter time.
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